At Vista Healthcare we work in partnership with patients, their families, carers and significant others to deliver the highest quality of rehabilitative patient centred care. This is underpinned by our commitment to respect people’s rights for dignity, privacy and individuality; we remain focused on the best available evidence base to give individuals the opportunity to progress towards optimum functioning and well being.

The service values that are fundamental to the Vista Healthcare mission are:

  • Patients are at the centre of all aspects relating to their care.
  • Empowering patients in order that they are able to make their own choices.
  • The views and experiences of the patients, their families, and significant others are highly valued and actively influence the service delivery.
  • Patients have human rights and are treated with respect for dignity, privacy and individuality.
  • Excellent communication is maintained with all those involved in the patients care.
  • Care planning and delivery is maintained with all those involved in the patients care.
  • Care planning and delivery is informed by the best available evidence.
  • Clinical care is evaluated and audited on a planned basis and the outcomes inform future care planning. Clinical expertise, specialist knowledge and research are critical to providing excellence in care delivery.
  • Respect for other professionals and the 'pooling' of expertise is the instrument of effective multi-professional working.
  • Using resources effectively to get things right.
  • A positive learning culture promotes an environment in which staff intrinsically aspire to develop and improve their work performance.
  • The maintenance of a blame free culture enables untoward events to be remedied and critical lessons to be learned.
All the nursing staff have been pleasant and helpful… as parents it’s reassuring for us
Mr & Mrs O, parents